About Me

Trusted by small businesses and consultants around Penrith and interstate

Leave the rest up to me

I have over 20 years of administrative, secretarial experience and time management expertise to help you get back more time in your business day. My passion for helping small businesses grow is the driving force that keeps me providing the highest quality virtual assistant services to a variety of small businesses and consultants across Western Sydney and interstate.

I’m a member of VA Directory and the Sydney Virtual Assistant Community and, through these networks, I have access to the support and knowledge I need to build on my existing skillset.

My business accomplishments include being a finalist in the Local Business Awards (Penrith) in 2020, and 2021, which I am very proud of. I am a published author of 3 books, speaker and have recently launched a VA Hub to help local businesses connect with each other.

Flexible. Efficient. Proactive.

Do you need more time in your business?

Many businesses do which is why I created Secretarial Online. By outsourcing your administrative and secretarial tasks, you have the time you need to work ON your business rather than IN your business.

I am your local Penrith virtual assistant that provides all levels of secretarial and administrative support to businesses and consultants.

I’m very proud to provide a prompt, effecticient service with high attention to detail and with complete discretion.

Great communication throughout the project I had entrusted to Rachel. All documents were completed within a great timeframe, and I always knew what I was up for in terms of cost. I will definitely be going straight to Rachel for any future admin work that I need to get done.

– Mypower Foundations

What you delivered was beyond our expectations of a virtual assistant by providing us technological enhancements to assist us to communicate better and keep track of and share our work. Your response time was amazing and you made us feel as though we were your priority at all times. Thank you for your wonderful work, Rachel. It is a pleasure working with you.

– Laynhapuy Aboriginal Homelands

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Do you need support in your business and are looking for a VA?

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